Receptionist/Administration Assistant

About the role

We are seeking a full time Receptionist/Administration Assistant to join our firm in January 2025 to provide outstanding client service and support to staff and management.

Duties

Perform general administrative duties and prioritise tasks to balance competing demands and client needs, including but not limited to:

• Answer and direct incoming phone calls and greet clients and visitors who come into the office
• Management of incoming and outgoing mail
• Organise accountant appointment schedules
• Maintain client database records
• Scanning and filing as required
• Maintain reception area and boardroom ensuring they are clean and organised at all times
• Order office supplies, restock kitchen and run errands as required

Schedule

• Monday to Friday - 8:30am to 5:00pm (1 hour lunch break)

About us

We are a progressive Chartered Accounting firm based in Gregory Hills specialising in all aspects of accounting with the mission of providing professional accounting services to all our clients with a focus on their present and future needs.

Our values

• Professional - Trusted advisor, providing valuable advice and efficient service.
• Knowledgeable - We are a progressive Chartered Accounting firm delivering trusted compliance and proactive business advisory services.
• Integrity - We are honest with our clients and respect our clients’ situation.
• Approachable - We always treat our clients in the professional manner they deserve.
• Communication - We provide exceptional client service and satisfaction. We deliver what we promise to do and keep our clients informed.

What we can do for you

We offer a positive and supportive workplace environment where we help you to achieve your career goals. We are committed to providing you with training and support to develop your knowledge and skills to allow you to succeed in your role.

We are also a social firm and provide a vast array of team building opportunities to connect with teammates through internal and external events.

Skills and experience

• Excellent client service skills, both in person and on the phone
• Strong written and verbal communication skills and attention to detail
• Strong team player and commitment to both individual goal achievement and team goal achievement
• Ability to prioritise, multitask and work under pressure within the context of tight deadlines
• Problem solving ability combined with decisive judgment in escalating to management when it appears that tasks might not be achieved
• Proficient knowledge of Microsoft Office Suite programs including Word, Excel and Outlook
• Experience working within an office environment ideal but not essential

 
If you think you are well suited for this position and would like to work in a professional, friendly team environment simply email through your cover letter and resume to us at recruitment@fkw.com.au.